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Deli Clerk
Closing Date: December 31, 2008
| Company: | Sundance
Sundance, UT |
| Job Location: |
Sundance - Utah County
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| Employment Type: | Year-Round - Part Time |
| Department: | Food & Beverage - Service |
| Salary Range: | $7.00/Hour +tips |
Description: | SUMMARY
Greeting and interacting with guests to provide exceptional service in a casual and professional environment.
| Duties: | ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Warmly greet and engage each guest.
Assist guests with selection and purchases of grocery/deli items.
Prepare food products, i.e. sandwiches, picnics to go, coffee, drinks etc. following sanitation procedures.
Provide helpful and friendly service to guest.
Knowledge of prepared and packaged products to better serve guests.
Enter orders in point of sale system, collect payment, provide correct change, and obtain signatures as appropriate for payment type.
Responsible for maintaining an accurate and balanced bank.
Answer phones exhibiting proper phone etiquette and professionalism.
Take phone orders ensuring accuracy and timeliness of delivery or pick up.
Perform all necessary opening and closing responsibilities to ensure efficient operations.
Knowledgeable about all aspects of the resort: lodging, dining, mountain recreation, activities, etc. to effectively answer guest inquiries.
Knowledge and compliance of Utah liquor laws.
ALL SUNDANCE REPRESENTATIVES ARE EXPECTED TO:
Embrace and promote all facets of the Sundance Guiding Principles: vision, mission, service guidelines, and values.
Exhibit job and product knowledge to accurately support and promote all Sundance departments, amenities and programming ventures.
Be able to work a flexible schedule, work well under pressure, meet deadlines.
Possess the necessary social skills to work with a broad based constituency and provide excellent service to all internal and external guests.
Demonstrate cooperative behavior with colleagues and supervisors.
Keep information confidential as directed in the confidentiality agreement and furthermore support and comply with all Sundance policies, procedures, and standards.
Protect Sundance assets.
Be an ambassador of Sundance inside and outside of work.
SUPERVISORY RESPONSIBILITIES
There are no supervisory responsibilities.
ENVIRONMENTAL COMMITMENT
Support and participate in environmental programs associated with position: minimizing waste, recycling, energy conservation, purchase and use of sustainable products, education on environmental ethic, support vendors with similar ethic, decrease pollution levels, minimize the use of toxic chemicals, restore wild life habitats.
DRESS CODE
Sundance recognizes the impact that our image has on the guest’s impression of the resort and the perception of our ability to provide professional service to our clientele. In order to best promote a positive, professional image that meets Sundance guest’s expectations, employees are required to dress in a professional, conservative fashion that is appropriate for their area. Please use the following as a minimum standard:
All aspects of the Personal Appearance policy (SPL#50) must be in compliance.
All employees are required to wear nametags at all times while on duty.
Clothing must be unwrinkled and clean, and in good condition (no rips, tears, or fray).
Jeans are permitted
Any colored shirts are permitted
Shirts with logos are not permitted
Closed toed shoes are required
| Qualifications: | DISCLAIMER
This is a general description of this job. All employees of SUNDANCE PARTNERS LTD. will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be 18 years of age to operate kitchen equipment.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
TECHNICAL/COMPUTER SKILLS
CERTIFICATES, LICENSES, REGISTRATIONS
Must have or obtain a current food handlers permit within 30 days of employment.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear, and taste or smell. The employee regularly is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
OTHER QUALIFICATIONS
Sundance is an EOE.
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