| Company: | UtahTechnologyJobs.com
Salt Lake City, UT |
| Job Location: |
Salt Lake City - Salt Lake County
|
| Employment Type: | Full Time |
| Department: | Partnet |
| Salary Range: | 35 - 45K |
| Benefits: | Medical, Dental, 401(k) with Company Match, paid vacation, holiday, and sick time. |
Description: |
PURPOSE OF POSITION
The Business Assistant Technical Writer must be highly-motivated, organized, detail-oriented, and able to perform a variety of job responsibilities. This position requires the ability to manage multiple projects at once while working across teams (Business Development, Software Development, Quality Assurance, and Project Management). The ideal candidate will possess a strong understanding of software lifecycle standards and the ability to clearly and concisely communicate complex ideas in writing.
|
Duties: |
PRINCIPAL RESPONSIBILITIES
Track issues in JIRA (Issue Tracking Software) and notify development managers of updated issues requiring action from their team members. This includes reconciling customer-generated issues with internal Partnet issues.
Work with Software Development staff and Project Managers to ensure documentation needs are being met.
As necessary, record and post relevant notes and action items taken from Production and Project Management meetings and conference calls.
Develop and update a wide range of technical documentation. This may include end-user and training manuals, online help, use cases, process diagrams, and reports.
Help prepare and deliver responses to solicitations from government and industry sources, including Statements of Work (SOW), Requests for Information (RFI), and Requests for Proposal (RFP).
Assist Quality Assurance (QA) as necessary to execute manual and automated tests and document results. |
Qualifications: |
EXPERIENCE REQUIRED
Education Preferred: Bachelors degree in English or technical field
Work Experience: 3+ years working as a Technical Writer in the software industry.
Skills: Strong writing and editing skills, well organized, MS Word, MS Excel, PhotoShop, Acrobat, QuarkXPress(+), XML(+)
Equipment Utilized: PC workstations
Supervisory Responsibility: None
Supervision Received: Minimal direct supervision is required. Position requires a high degree of self-motivation and creativity, and the ability to work alone or on a team.
|
